Get the Skills for a Professional Career as a Dental Administrative Assistant
CanScribe College's Dental Administrative Assistant course sets you up for a great career working in the dental industry.
38 Week Dental Administrative Assistant Course
The dental field is growing. With the Canadian Government implementing new funding, more and more dental administrative assistants are going to be needed!
This Dental Administrative Assistant course will give you the skills you need to help run a dental office. You will be responsible for providing administrative support and managing the efficient operation of the office.
CanScribe College is the Right Place for Training
✓ Our Dental Administrative Assistant Course has been reviewed by Dental Corp. one of Canada's leading dental office networks.
✓ The program sets you up for entry into mid-level administrative positions immediately after graduation.
✓ You have 38 weeks to complete the program (extensions may be available) and you can study in the privacy of your own home or learn on campus.
✓ You can be ready to start your new career in just over half a year (sooner if you have previous experience and fast-track).
✓ Students are trained on Maxident, an industry leading dental management software.
Graduate with a diploma and gain access to CanScribe's amazing graduate support. Send us your resume, and we will send it to potential employers directly!
Why Take a Dental Administrative Assistant Course?
The number one reason for developing this course was that dental offices across Canada were asking for a program that teaches the skills a Dental Administrative Assistant needs. These employers need those with dental terminology knowledge, as well as many other skills covered in this course.
This course was designed according to recommendations from industry experts for training that will allow new graduates to successfully enter the workforce.
Having comprehensive training in Microsoft Office, Windows, Dental Terminology (among other things) can greatly improve your employability. Having these skills, and proof that you got them from a thorough training program, can put you at the top of the hiring list.
Can I graduate faster?
Absolutely! One of the best parts about our Dental Administrative Assistant Course is that you can complete it at your pace. This means you can graduate in as little as four months. If you believe you have enough knowledge in a certain area, you can attempt the quiz, and move ahead; there is nothing holding you back from completing your Dental Administrative Assistant Course faster.
WHAT YOU WILL LEARN:
- Duties that revolve around administrative support and reception duties
- Efficient management of office operations
- Organizing meetings, appointments, and meeting minutes
- Maintaining contact lists and producing correspondence
- Producing reports and maintaining records
- Development and maintenance of filing systems
- Dental terminology
- Marketing and event planning basics
- QuickBooks online
- Grammar and communication in business
- Accounting and bookkeeping fundamentals
- Dental office software
- Career development
- Human Resources
This Dental Administrative Assistant course has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Advanced Education and Skills Training
In the Introduction course, the student will be exposed to the overall course objectives and expected learning outcomes of the program. The student will gain access to their The Dental Administrative Assistant electronic textbook that will be used throughout the program. Additionally, this course will provide the student with important knowledge regarding becoming an Administrative Dental Assistant, career outlooks, and why people choose this career.
Computers are fundamental, which is why this program in the Dental Adminstrative Assistant course is so important. The student will become familiar with basic computer skills, including an introduction to keyboarding techniques, the use of hardware, software, peripherals, and wireless technology; use of the internet as a resource; and use of various methods for data storage and networking. Students in the Dental Administrative Assistant Course will also accurately keyboard audio to text documents. Upon completion of this course, the student will be able to identify hardware/software and internet components and have a better understanding of the equipment and how to use it.
The student should be able to define ergonomics, describe the benefits of an ergonomically designed workspace, recognize signs of physical discomfort due to improper set up of their workstation, and understand proper seating considerations.
In this course, the student will develop their knowledge and personal financial planning skills. This includes assessing the value of money and creating a clear foundation for better financial awareness. Students will identify what credit and credit history are and how it is built and managed. Further, students will analyze student loans before and after graduation, budgeting, and managing their payments.
In this course, students will gain a strong understanding of the most commonly used Microsoft Office applications, including: Word, Excel, Outlook, PowerPoint, OneNote, and Access.
In this course, the student will pronounce, define, and spell key terminology specific to the dental administrative field. The student will also pronounce, define, and spell key terminology in the introduction to dental terminology, and the dental areas of anatomy and oral structures, tooth origin and formation, practice and facility setups, infection control, emergency care, examination and prevention, pain management and pharmacology, radiography, tooth restorations, cosmetic dentistry, prosthodontics, endodontics, oral and maxillofacial surgery, orthodontics, periodontics, pediatric dentistry, dental laboratory materials, and dental laboratory procedures.
The dental profession is a multifaceted healthcare system that demands technical, well-trained multi-tasking personnel who provide a caring environment for the patients they serve. The dental team consists of a multitude of healthcare professionals working together to provide services that meet the dental health needs of their patients. It is essential to recognize all dental team members and the roles they play in delivering dental care. The student will be able to explain the Personal Information and Protection Act (PIPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and Code of Ethics. Students will be able to apply principles of management for personal growth. The student in the Dental Administratieve Assistant course will learn the importance of creating and developing an efficient work routine. Office conditions may vary as the company grows, and technology expands, making potential office equipment change as well. The student will learn and identify efficiencies in creating a proper workstation, ordering office supplies, and identify typical office equipment needed for everyday workings.
In this course, the student will discuss the structure and design of the dental office to maximize productivity, compare the different types of dental practice models and, identify the role of ADAs in the different practice models, describe systems and protocols within nonclinical and clinical work areas, identify office and dental equipment that is a part of daily function, recognize the nonclinical and clinical work areas, ergonomics, develop routines and practice ergonomics that pertain to Administrative Dental Assistants.
In this course, the student will be able to define ergonomics, describe the benefits of an ergonomically designed workspace, recognize signs of physical discomfort due to improper setup of their workstation, and understand proper seating considerations. Students will also use an Office Ergonomic Checklist to aid in proper workspace set-up and organization. Further, the student will learn the importance of creating and developing an efficient work routine. Office conditions may vary as the company grows and technology expands, making potential office equipment change.
Students will develop an understanding of an efficient records management program. They will be able to differentiate between centralized and decentralized filing, identify various filing systems, describe electronic filing, and understand a records cycle. The student will learn the activities required to properly control the creation, distribution, use, maintenance, and disposition of recorded information maintained as evidence of business activities and transactions.
The midterm exam is cumulative from the beginning of the Dental Administrative Assistant course and includes questions relating to all courses before midterm. Students are encouraged to meet the benchmarks score of 90% on the midterm exam.
Students will be able to locate and describe the structures of the face and oral cavity; parts of the tooth and surrounding tissues; surfaces of the teeth; and the eruption cycle of the teeth; identify the primary, mixed and permanent dentitions according to the most commonly used tooth identification systems. The student will be able to recognize charted dental conditions as part of a general examination and treatment plan. Students will be able to compare routes of infectious disease transmission in a dental office, the ethical and legal considerations of treating patients with infectious diseases, immunity, and the regulation, recommendations, and training for Infection Prevention and Control.
Students will learn about infection, and the prevention of it in the dental field.
Effective Communication is getting a message across in a clear and understanding way and ensuring that message is received and understood properly. Getting and giving feedback is one of the most crucial parts of good communication. Upon completion of this course, the student will comprehend the intricacies of listening, body language, and nonverbal communication. Identifying and distinguishing the variables that affect clear and effective communication will also be discussed along with the key elements of negotiating.
Communication in the Dental Profession introduces students to how they are to communicate with their colleagues and with patients in the dental practice. The student will demonstrate effective and efficient communication skills based on their knowledge of communication types, methods, and techniques while being able to determine which communication style is most appropriate in the settings and situations the Administrative Dental Assistant will find themselves in.
Upon completing this course, the student will be able to apply English grammar rules and punctuation. The student will construct grammatically correct sentences using the rules provided. Upon completing this course, the student will produce a professional business letter and understand how to create and use memos, emails and generate meeting minutes. The student will also review the several types of basic legal documents and learn the necessary content in a legal document.
This course will introduce the student to various responsibilities of an HR (Human Resources) Specialist who recruits, screens, interviews, and places workers. Content will also include a more detailed discussion of recruitment, retention, discipline, health and wellness, and management. Students will be able to compare the benefits of having a diverse workplace environment. Students will be able to assess an organization's hiring plan and lead them through the development, evaluation, and improvement of their employees, while implementing work-life balance initiatives.
This course will cover the fundamentals of accounting and accounting principles. Using this information, the student will be able to apply accounting concepts, analyze transactions, apply debit, and credit entries, journalize, post transactions to ledger accounts, adjust entries, process closing entries, prepare and analyze financial statements, and complete the accounting cycle.
Students will reference QuickBooks online software. Students will create an account, create a new company within the program, and navigate through the software. Students will also identify and interpret accounts receivable, accounts payable, and payroll.
Administrating Dental Systems will introduce systems to the aspects of developing and maintaining patient clinical records. Students will be able to explain all aspects of developing and maintain patient clinical records, explain how to maintain electronic or paper-based dental office records, and scheduling and recall systems. The student will be able to discuss the filing systems used in the Dental Office. Further, the student will have the ability to manage financial records for an electronic or paper based dental practice, whilst practicing the skills of inventory management within a dental practice. Students will understand the fundamentals of dental software systems with a knowledge of basic function.
Students will be introduced and trained in Maxident Dental Management Software. Students will identify the applications within the program and enter data into the system, they will input appointments within the scheduling calendar and apply entries into accounts receivable, They will also use a recall system and interpret the data created by their entries. Students will apply the fundamentals of Maxident dental software systems.
The student will be introduced to the world of marketing. Students will describe the history of marketing, tracking and analytics, creating and posting within social media platforms, buyer personas, and landing pages. The student will be able to identify business leads and search engine optimization. Upon completion of this course, students will be able to plan, research, and write presentations. Students will also define customer service strategies.
In this course, the student will have created a professional resume and cover letter. They will also consider and develop strategies for a targeted job search. Students will study effective interview techniques which will include answering practice interview questions. Lastly, the students will understand the importance of networking in order to advance their career goals.
In this simulation tool, the student will perform tasks, typical to those in a dental practice. Students will familiarize themselves with office procedures and protocols, perform day opening procedures, greet patients, accept phone calls, listen to messages, schedule and re schedule appointments, update patient information, process patient treatment, take payments, process insurance e-claims, create and evaluate reports and perform end of day procedures.
This assessment determines what level of learning outcomes the student has achieved.
TECHNICAL REQUIREMENTS
If you take the Dental Administrative Assistant Course on campus, everything is provided.
If you take the Dental Administrative Assistant course via distance learning, it is recommended to complete the program on a Windows PC. Apple computers are compatible, however, Microsoft Office Training from the point of view of a Windows computer. You are required to have the Microsoft Office suite installed on your computer
You must have a computer with speakers and Microsoft Office software (Outlook, Word and Excel) on your computer. An internet speed of 15 mbps download, and 10 mbps upload is recommended.
We also recommend that you use the latest version of either Firefox or Chrome as your browser.
ADMISSIONS REQUIREMENTS
Students must have a minimum typing speed of 30 net-words-per-minute and pass an entry level grammar assessment. Students must also be a mature student, 19+, or have a high school diploma.
ENGLISH REQUIREMENTS
Prior to admission, applicants must meet at least one of the following English language proficiency requirements:
1. Education
A) Secondary Education
Evidence of three (3) years of full-time secondary education (Grades 8-12), or two (2) years if the grades are 10, 11, or 12, have been successfully completed where English is the principal language of instruction.
OR
B) Post-Secondary Education
Evidence of two (2) years of full-time post-secondary education have been successfully completed where English is the principal language of instruction.
OR
2. Assessment
By achieving a recognized standardized language test/assessment.
- Duolingo English Test (DET): minimum overall score of 95
- International English Language Testing System (IELTS) Academic: minimum overall score of 5.5
- Test of English as a Foreign Language (TOEFL) IBT: minimum overall score of 46
- Canadian Academic English Language Assessment (CAEL): minimum overall score of 40
- Canadian English Language Proficiency Index Program (CELPIP): Listening 6, Speaking 6, Reading 5, and Writing 5
- Pearson Test of English (PTE) Academic: minimum overall score of 43
- Cambridge English Qualifications: B2 First exam (FCE): minimum overall score of 160 or ‘C’
- Cambridge Linguaskill: minimum overall B2 level
- LANGUAGECERT Academic: minimum overall B2 level
- The Michigan English Test (MET): minimum overall B2 level
Canada
Glassdoor estimates that the Canadian national average in Canada for a Dental Administrative Assistant is around $50,000 per year.
There are many ways to find employment or contract work as a Dental Administrative Assistant. Many DAAs find work through websites such as Indeed.
Maxident is a leader in dental administrative software. This program includes detailed training to ensure students have a strong understanding of relevent industry platforms before they start working.
We are very proud to offer unlimited resume and cover letter assistance to our Dental Administrative Assistant graduates. After graduation, you can come back to CanScribe and we will help you reassess your resume and cover letter to ensure you stand out in the interview process! Whether you come back to us 2, 5, 10, or 20 years after graduation, we will be here to help. Unlimited truly means for life!
We also offer students private job listings when employers reach out directly to CanScribe for graduates. Many of these job postings are just for CanScribe graduates, or may be early access!
1. If the institution receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
(a) the institution receives a notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;
(b) the student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and the institution receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrolment contract and the contract start date; or
(c) the student does not attend a work experience component and the institution does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.
2. The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
3. If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.
4. Unless the program is provided solely through distance education, if the institution receives a notice of withdrawal from a student:
(a) more than seven days after the effective contract date and
i. at least 30 days before the contract start date, the institution may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.
ii. less than 30 days before the contract start date, the institution may retain up to 20% of the tuition due under the student enrolment contract, to a maximum of $1,300.
(b) after the contract start date
i. and up to and including 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
ii. and after more than 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
5. Unless the program is provided solely through distance education, if the institution provides a notice of dismissal to a student and the date the institution delivers the notice to the student is:
(a) equal to or before 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
(b) after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
6. If the institution provides the program solely through distance education and the institution receives a student’s notice of withdrawal or the institution delivers a notice of dismissal to the student and:
(a) the student has completed and received an evaluation of his or her performance for up to 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
(b) the student has completed and received an evaluation of his or her performance for more than 30% but less than 50% of the program, the institution may retain up to 50% of the tuition due under the student enrolment contract.
7. The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.
8. Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
(a) of the date the institution receives a student’s notice of withdrawal,
(b) of the date the institution provides a notice of dismissal to the student,
(c) of the date that the registrar provides notice to the institution that the institution is not complying with section 1(c) or 2 of this policy, or
(d) after the first 30% of the hours of instruction if section 3 of this policy applies.
9. If an international student delivers a copy of a refusal of a study permit to the institution, sections 1(a), 1(b), 4, 7, and 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
(a) the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit, or
(b) the program is provided solely through distance education.
Is a Dental Administrative Assistant Career Right for You?
Take the CanScribe College Career Training Readiness Quiz! It is important that you discover whether or not the Dental Administrative Assistant course is right for you.