Administrative Assistant / Virtual Assistant Course

CanScribe’s Administrative Assistant / Virtual Assistant (AA/VA) course prepares you for entry into mid-level administrative positions immediately after graduation. This course was designed from recommendations made by industry experts of training that will allow new graduates to enter the workforce successfully. The training is comprehensive and covers many topics including Microsoft Office, record keeping, grammar and business writing, accounting, marketing, and management. The course tuition also includes everything you need to start a career as an administrative professional and more.
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Course Description

Most Administrative Assistant and Virtual Assistant duties revolve around providing administrative support and managing efficient operation of the office. This course content will guide the learner on how to develop and maintain a daily office routine, understand and appreciate how office ergonomic considerations aid in work efficiency, organize and schedule meetings and appointments, how to maintain contact lists and produce business and legal correspondence.  The learner will also compare the various aspects and responsibilities of a human resource department, explain the importance of maintaining records, consider various office filing systems, develop an understanding of basic bookkeeping and accounting, explore an introduction to marketing and event planning, and reception duties. Reception duties include mailing and shipping considerations, booking travel, use of online applications and cyber security.  The student will also learn how to efficiently use a keyboard and further develop their keyboarding skills.  Consideration and study of time management skills and the importance of being a detail oriented problem solver will also be discussed.  The program will expose and support the learner to a complete understanding and appreciation of computer fundamentals and will provide the learner a review of grammar and writing style.  Microsoft™ products such as Word, Excel, Outlook, PowerPoint, and OneNote will be also be studied to a core and expert level.  The course will also support the learner with resume writing and interview skills.  Everything learned in this course will give the learner the skillset to become both a Virtual Assistant and an Administrative Assistant. Upon graduation, students will receive an Administrative Assistant / Virtual Assistant certificate issued by CanScribe Career College.


Applicants must have a grade 12 diploma or be a mature student (aged 19 at the start of the course). A copy of the student’s high school diploma is required if they are under the age of 19. A copy of a Government issued photo identification such as a driver’s license, passport or other, which shows the students date of birth, must also be supplied. Students must complete our typing test confirming that they meet our minimum typing speed of 30 nwpm (net words per minute). Students must also complete and pass the English & Grammar test with at least 85%. All distance learning students are required to complete a Distance Learning Assessment and have a PC with Internet access (high speed is recommended). Students are also required to purchase the Administrative Assistant’s and Secretary’s Handbook (Fifth Edition) by James Stroman. The digital version can be purchased here.

Course Curriculum

Chapter Estimated hours of completion # days for completion
Introduction 3 1
Daily Routine and Office Equipment 6 2
Computer Fundamentals 57 20
Microsoft Word 90 31
Microsoft Excel 112 39
Microsoft Outlook 29 10
Microsoft PowerPoint 53 18
Microsoft OneNote 20 7
Other Microsoft Office Applications 13 4
Other Online Applications 15 5
Office Ergonomics 7 2
Midterm Exam 4 1
Keeping Accurate Records 8 3
Grammar and Style 33 11
Business Writing and Legal Documents 13 4
Mailing and Shipping 12 4
Booking Travel 7 3
Effective Communication 10 3
Meetings and Time Management 15 5
Accounting 68 24
Human Resources 12 4
Marketing 10 4
Event Planning 2 1
Career Development 8 3
Final Exam 4 1
Total 610 213

Designation and Recommendations

This AA/VA course was also reviewed by some of the most highly regarded organizations in the administrative business industry. These evaluations have allowed CanScribe to partner with the International Association of Administrative Professionals (IAAP). The International Association of Administrative Professionals (IAAP), the foremost authority for administrative professionals, now recommends CanScribe’s AA/VA course as the only preparation course that will adequately prepare you for certification. If you wish to gain certification as an administrative professional, you can take the IAAP’s CAP exam. Both the Canadian and Global Association for Virtual Assistants (CAVA/GAVA) have also recommended CanScribe’s AA/VA for preparation in becoming a Virtual Assistant. So, why take CanScribe’s Administrative Assistant / Virtual Assistant course? Simple; because this course prepares you for a real career, doing real work, both from home or in an office, with almost no learning curve.

IAAP LogoThe IAAP is a non-profit professional association for administrative professionals. The association allows individuals working in an office and administrative professionals the opportunity to connect, learn, lead and excel in their careers. The IAAP offers specialized online and offline training programs, networking and industry leading events, and resources to help build further expertise in the administrative field. As an Administrative Assistant, being a member of the IAAP is not necessary, but will add value to your career



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